
About Cliff's Designation
The Associate in Claims program teaches you how to reduce time and costs, improve customer satisfaction and retention, and avoid costly lawsuits. With this program, you'll improve your technical claim handling skills, communication and negotiation skills, good-faith claim handling abilities, and in-depth policy knowledge.
- Born 1951, New Brunswick, NJ.
- Began insurance career with Hanover Insurance claims office, 1982.
- Operated an insurance claims appraisal company, Dyeco Appraisal Services, Inc., 1988 - 1996.
- Claims auditor for Sentry Insurance Company, Richmond, VA, 1996 - 2005.
- Commercial Lines Loss Control & Marketing, Dyeco Insurance Services, Inc., Present.
- Inspector and licensed Personal Lines Agent, 2005.
- ASE Master Automotive certification, 2003.
- Associate in Claims degree from Insurance Institute of America, 2006.
Hobbies: Gardening and tinkering

